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Terms & Conditions

ALMALL website is a subsidiary of Saudi Research & Publishing Company (SRPC) which owns and operates this Website. This Document governs your Relationship With ALMALL Website. Accessing to and using ALMALL website and its products and services through this Website are subject to the following terms, conditions, and notices. By using the services, you are agreeing to all of the Term & Conditions, which may be updated from time to time. You should check this page regularly to take notice of any changes and updates made to the Terms & Conditions.

Any dispute or claim arising out of or in connection with ALMALL website shall be governed and construed in accordance with the laws of UAE.

United Arab of Emirates is our country of domicile

Access to ALMALL is permitted on a temporary basis, we reserve the right to withdraw or edit any products without notice, we will not be liable if for any reason ALMALL website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of ALMALL website.

 ALMALL website may contain links to other websites, which are not operated by Saudi Research & Publishing Company (SRPC). Saudi Research & Publishing Company (SRPC) has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use and service contained within each of the websites.

Minors under the age of 18 are prohibited to register as users of this website and are not allowed to transact or use the website.

Privacy Policy

Our privacy policy is the guide to how we use your information. It can be found in the Privacy Policy section on our website. By using AlALMALL mall website, you consent to the processing described therein and guarantee that all data provided by you is accurate.

Prohibitions

You must not misuse ALMALL Website. You will not commit or encourage a criminal offense; transmit or distribute a virus, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through ALMALL Website. Breaching this provision would constitute a criminal offense and Saudi Research & Publishing Company (SRPC) will report such breaches to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of ALMALL Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The rights for intellectual property in all software and content (including photographic images) available for you on or through ALMALL website is owned by ALMALL or the licensors. It is all protected by On Time Protected by copyright Laws And Treaties known around The world. All such rights are reserved by Saudi Research & Publishing Company (SRPC) and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on ALMALL Website nor may you use any of this content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to the availability of the product and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

To Contract or purchase With ALMALL You Must Be Over 18 Years Of the Age And Possess a Valid Credit Or Debit Card of an approved bank by us. ALMALL retains the right to refuse any request made by you. If your order is accepted we will inform you by email or by any other way and we will confirm the identity of the party which you have contracted with.  Usually, This party will be ALMALL or a third Party. If a Contract is MADE with the Third Party, without ALMALL being an agent, the third party will supply you with its terms through us. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of your purchases. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(A) Our Contract

When you place an order, you will receive an acknowledgment email confirming the receipt of your order: this email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included in the contract formed.

(B) Pricing and Availability

Whilst we try and ensure that all details, descriptions, and prices which appear on ALMALL Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund; Refunds will be done only through the Original Mode of Payment.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost' in the Checkout Process.

(C) Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon receiving the authorization. The monies received from your card upon order shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

If you make a payment for our products or services on ALMALL, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 

The cardholder must retain a copy of transaction records and Merchant policies and rules. We accept payments online using Visa and MasterCard credit/debit card in AED & SAR currency.

(D) Shipping Policy

For our complete shipping policy click here

It is important to note that some of the GCC countries charge a fixed custom fee on all non-document imports. As your products may be shipped from other countries to your address, there may be a declaration charge (Bayan Charge) added to the COD to be paid on delivery.


The mentioned charge belongs to the customs authorities and is not included in the shipping or to the product price. The courier company can provide you an official receipt for this payment on request.


Disclaimer of Liability

The material displayed on ALMALL Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law ALMALL and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of ALMALL Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Almall's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which can not be excluded or limited under applicable law.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where it does not exists. You must not establish a link from any website that is not owned by you. You are not allowed to link to any part of ALMALL except the main page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trademarks, images of personalities and third party

copyright Any trademarks/names featured on ALMALL Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to ALMALL

Indemnity

You agree to indemnify, defend and hold harmless ALMALL, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and / or costs (including, but not limited to, legal fees) arising from your use of ALMALL Website or your breach of the Terms & Conditions.

Variation

ALMALL shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of ALMALL Website.

Invalidity

If any part of the Terms & Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms & Conditions will not be affected all other clauses remaining in full force and effect. So far as possible where any clause / sub-clause or part of a clause / sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause / sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments on Customer Care.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms & Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and ALMALL. Any waiver of any provision of the Terms & Conditions will be effective only if in writing and signed by Saudi Research & Publishing Company (SRPC) or its subsidiaries.

Applicable Law

These Terms & Conditions and the relationship between you and ALMALL website will be governed by the laws of United Arab Emirates.

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